RETURNS & REFUNDS

Inspect merchandise upon arrival. It is sold "AS IS". However, we will replace this merchandise if defective (call us within 7 days of receipt and return within 30 days of invoice date in same condition purchased) All claims and returned goods must be accompanied by copy of receipt.
*CALL FOR RETURN AUTHORIZATION.
*NO RETURNS ON ELECTRICAL PARTS
*DEPOSITS ON SPECIAL ORDERS NON-REFUNDABLE IF ORDER CANCELLED OR REFUSED
*25% RE-STOCK FEE ON PRE-APPROVED NON-DEFECTIVE RETURNS

BE SURE TO LEAVE A MESSAGE

If you call and get the answering machine, please leave as much information as possible regarding your cycle and the parts you need. That way we can go ahead and start looking for your part and get back to you faster with information on price. It usually takes at least a couple working days to locate parts.

CORE EXCHANGES

Some parts are sold on exchange. A form will accompany any parts for which a core refund is available. To receive a full core refund the part must be repairable with no missing or wrong parts, broken cases, bad shafts, broken magnets, or cut wires. Plugs must be left on stators. Rotor cores must have a good slip ring plate & threads for proper removal. Differential housings can not be cracked or broken. Exchange parts with above defects will be allowed a partial core refund, or returned as non-rebuildable.